dibs Get my form, free

Questions and answers

The form is free. No credit card. Dibs turns more of the website traffic you already pay for into moving leads, with an optional AI that calls every new lead within seconds.

Short answers, in plain words. If yours is not here, email hello@hellodibs.com and a person answers, usually the same day.

Nothing matches. Email hello@hellodibs.com and a person answers.

Getting started

What is Dibs, in one sentence?

A conversion-first quote form built for moving companies, with an optional AI that calls every new lead within seconds.

Why should I replace my current contact form?

Because you are already paying for traffic that your current form is losing. A long contact form on a phone is where most moving enquiries die: name, email, phone, two addresses, a paragraph. Dibs asks one question at a time, every answer is a tap, and it is done in about 30 seconds. Same visitors, more of them finish.

Then it does what a form cannot: emails you instantly with a tap-to-call button, files the lead in your CRM, and, if you turn it on, rings the lead back before they have finished reading the next company's website.

How much better does Dibs convert?

In live use across our customers, Dibs forms turn between 7 and 10 of every 100 visitors into a lead. A typical moving-company contact form manages about 2. That is 3 to 5 times the leads from the traffic you already have, and the live number sits on the homepage, updated daily with our own tests excluded. Your result depends on your traffic, your offer and your website; the calculator shows what the gap is worth with your figures.

Is the form really free?

Yes. Free means free. No credit card, no contract, no expiry on the form, the dashboard, the lead emails or the CRM connection. You pay only if you want the AI callback or Dibs Insights, and founding members get both free until 30 September. See Pricing.

What happens after someone submits?

Within a second or two:

  • The lead is in your dashboard with everything they answered.
  • You get an email with the details and a tap-to-call button.
  • It is sent to your CRM, if you connected one.
  • If the AI callback is on, their phone rings while they are still on your website.
How fast can I get it live?

Today. Signing up is two fields: company name and email. Your form exists the moment you press the button. WordPress: a plugin, three clicks. Any other builder: one line of code, and we name the clicks for yours. Rather not touch the website? We install it for you, free, usually within one business day.

Do I need to change my website?

No. Dibs adds to what you have. Your pages, your design and your existing contact form stay. Dibs shows a floating button on every page, and can replace your old quote form or add a form section to your homepage if you want it to.

Who is it for?

Moving and storage companies with a website and some traffic. Local or long distance, one truck or forty. If people visit your site and you want more of them to ask for a quote, it is for you.

What if I do not want to touch my website at all?

Two options. Press "Send it to my web person" in your dashboard and the code goes to whoever runs your site with the instructions written for them. Or press "Have Dibs install it for me" and we do it, free, usually within one business day.

Pricing

Is the form really free?

Yes. Free means free. No credit card, no contract, and no expiry on the Dibs form. If you never pay us a cent, your form keeps working and your leads keep arriving.

So what costs money?

The form is free. You pay only if you want the features that contact leads for you and explain your numbers:

  • AI callback, $49 a month: every new lead gets a call within seconds, in your company's name.
  • Premium, $129 a month: the AI callback plus Dibs Insights, the board that explains your leads: where they come from, where visitors drop off, how many the AI reached, what changed week to week.

The done-for-you install is free right now. If that ever changes, it becomes a one-time $99 and we say so first.

What is the catch?

There isn't one. We want more movers running the Dibs form because we are confident that once you see what it does with your traffic, you will want the phone to ring too. Nothing is charged without you pressing a button.

What does "founding member" mean?

Everyone who signs up before 30 September 2026. Founding members get Premium, the AI callback and Dibs Insights, free until 30 September with no card on file and no automatic charge. On 1 October you choose: keep it at $49 or $129 a month, or stay on the free form.

Is there a contract?

No. Month to month, cancel from your dashboard, and your form stays free after you do.

Is it worth it?

Move the sliders on the homepage calculator with your own visitor count, job value and close rate. It uses our measured conversion rates and shows the working. For most movers with 1,000 visitors a month it is a few extra booked jobs a month.

The form

What does the form ask?

Four steps: what they are moving, where from and to, when, and how to reach them. About 30 seconds. Every answer is a tap, not a typed paragraph, which is why more people finish it.

Where does it appear on my site?

Wherever you turn it on, from your dashboard:

  • Floating button on every page. On by default.
  • Homepage section: an extra full-width section with the form on your homepage, so visitors can ask right there.
  • In place of your old form: if your site already has a quote form, Dibs can replace it where it sits.
  • Its own page: every form also lives at its own address, which you can link from ads, email signatures or social profiles.
Does it work on phones?

Yes, and that is where it matters most. More than half of moving enquiries come from a phone, and a long form on a small screen is where most of them give up. Dibs is built for a thumb.

Can I change the colours and the wording?

Your brand colour is in your dashboard under Setup. Wording, the thank-you message and the questions asked (for example whether to ask about storage or commercial moves) are set for you: email us what you want and it is changed the same day.

Will it slow my site down?

No. It is one small script that loads after your page, and it tells caching and speed plugins to leave it alone so it always runs the current version. Your page speed score does not move.

Can I turn it off for a while?

Yes. There is an on/off switch at the top of Setup. Off means the form disappears from your site within a minute and nothing else changes. Turn it back on the same way.

What stops spam and robots?

Two quiet checks that real people never see: a hidden field only a robot fills in, and a timer that catches submissions faster than a human could tap. Caught submissions are dropped and never reach your inbox, your CRM or the AI.

Your website already has traffic. Capture more of it.

Get my form, free No card. No contract. Live today.

The AI callback

What happens when I wait 5 or 10 minutes to call a lead?

They have asked two other companies by then. Most people request three quotes in one sitting, and the first company that talks to them sets the price, the date and the expectation; the other two get compared against it. Ten minutes later the tab is closed and the lead is doing something else. The job goes to whoever said hello first. See the numbers.

Can Dibs call the lead before another mover does?

That is the whole point. With the AI callback on, the lead's phone rings within seconds of the form submission, while they are still thinking about the move and often still on your website. It is your company calling, in your name, before the next website has finished loading.

What does the AI actually say?

It introduces itself as your company, confirms the move details they just typed, answers the common questions, and tells them a person will follow up. You get the recording and a summary in your dashboard. The lead has heard from you before they have heard from anyone else.

Does it call at 3 in the morning?

No. The first call never goes out between 9 at night and 8 in the morning in the lead's own time zone, worked out from their phone number. A late-night lead is called the next morning.

How do I turn it on?

Press "Ask for the AI callback" on your dashboard Home. We set up the number and the agent, usually within one business day, and email you when it is live. Founding members get it free until 30 September.

Can the AI book the job or give a price?

No. It confirms details, answers general questions and keeps the lead warm. Pricing and booking stay with your team. That is deliberate: it is your name on the call.

What if they do not pick up?

One polite second attempt within a few minutes, inside calling hours, if you want it. Never a barrage. Every attempt is in your dashboard, so a person can follow up on the ones the AI could not reach.

Whose phone number does it call from?

A local number we set up for your company, chosen for your area code. If the lead calls that number back, it rings your office line.

Are the calls recorded, and is that allowed?

Calls are recorded so you can hear what was said. What Dibs provides: the AI can announce that the call is recorded at the start, and we set that announcement on for you where your state or province requires it, or everywhere if you prefer. Every call goes to a number the person typed into your form after ticking the consent box.

What stays with you: recording and consent rules differ by state, province and country, and depend on how you use the calls. We are not your lawyer. If you are unsure, ask one, and tell us if you would rather not record at all; it is off the same day.

Installing it

I am on WordPress. What do I do?

Download the plugin from your dashboard (Setup, then WordPress). In WordPress open Plugins, Add New Plugin, Upload Plugin, choose the file, Install Now, Activate. That is the whole job. Your form id is already inside the plugin, so there is nothing to type.

I am on Wix, Squarespace, Shopify, Webflow or GoDaddy.

Pick your builder in your dashboard under Setup and it names the exact clicks, four or fewer, for where the one line of code goes. Every one of those builders has a place for it.

Something else, or I do not know what my site runs on.

Type your website address into the checker in your dashboard. It reads your homepage, tells you what it runs on, and opens the right instructions. If it still is not clear, send it to your web person or ask us to install it.

How do I know it worked?

Your dashboard checks. Press "Check that it landed" on Setup and it reads your homepage and says what it found. Once a real visitor has seen the form, Home shows "Form connected".

My site has a caching or speed plugin. Anything to worry about?

No. The code carries the opt-out signals that WP Rocket, LiteSpeed, Autoptimize, Perfmatters, Flying Press and Cloudflare all honour, and the WordPress plugin registers itself with each of them. If a plugin was installed before we added that, clear its cache once.

I use Google Tag Manager.

Add the line as a Custom HTML tag on All Pages and publish. Then open your own homepage once so the install confirms itself in your dashboard.

Can I put it on more than one website?

Yes, the same line works on every site you own. Leads from all of them land in one dashboard, each marked with the page it came from.

Leads and your CRM

Which CRMs connect?

SmartMoving, Supermove, MoveitPro and Chariot connect directly. Anything else that accepts a web link (Zapier, Make, HubSpot forms and most others) connects through a webhook. Details on the CRM page. If yours is not there, email us; adding one usually takes a few days.

Where do the leads actually come from? Ads, Google, referrals?

Each lead is tagged with its source: Google Ads, Meta Ads, Yelp, a search, another site, or direct. You see it on the Leads page next to each name, so you know which spending brings the leads.

What if my CRM is down when a lead comes in?

The lead is safe in your dashboard and in your inbox regardless. Dibs retries the CRM on its own for up to two weeks, and tells us if something is wrong so we can look.

Can more than one person at my company get the leads?

Yes. Add any number of email addresses for the lead alerts under Setup. To let a colleague sign in to the dashboard, email us their address and it is done the same day.

Can I export my leads?

Yes. Every lead is in your dashboard, and if you want them as a spreadsheet, email us and it arrives the same day. They are your leads, and they stay yours if you ever leave.

Your data and your customers' data

Who owns the leads?

You do. We hold them so your dashboard, your emails and your CRM work. We never sell them, share them with other movers, or use them for anything except serving your account.

What does Dibs collect from visitors?

What they type into your form, the page they were on, and where they came from (an ad, a search, a link). No tracking across other websites, no advertising profiles. The full list is in the privacy policy, which is written in plain language and is the real policy.

What about TCPA and consent rules?

What Dibs provides: the form asks for consent to be contacted before it takes a phone number, links to your privacy policy, and the AI only ever calls numbers given that way. Calls stay inside daytime hours in the lead's time zone, and the recording announcement can be turned on.

What stays with you: the rules differ by state, province and country, and they depend on how you follow up, not only on the form. Dibs is a tool, not legal advice. Keep your own privacy policy current, and ask a lawyer if you are unsure how the rules apply to your company.

Can a customer ask to be deleted?

Yes. They email hello@hellodibs.com, or ask you and you tell us, and it is handled within 30 days.

What if I leave?

Ask for your leads as a spreadsheet, remove the plugin or the line of code, and ask us to delete the rest. No exit fee, no "are you sure" maze.

Your account and signing in

I do not have a password. How do I sign in?

There is no password. Enter your email on the sign-in page and press "Email me a sign-in link". One tap on the link in that email opens your dashboard.

My sign-in link says it expired.

Links work once and for a limited time. Go to the sign-in page, enter your email and ask for a fresh one. It arrives within a minute; check spam if it does not.

Can my office manager or a colleague sign in too?

Yes. Email us their address and they get the same dashboard and the same sign-in-by-email.

Is there an app?

The dashboard works on a phone and can be added to your home screen like an app: open it in your phone's browser and choose "Add to Home Screen". Push alerts for new leads are on the roadmap.

How do I reach a person?

hello@hellodibs.com. Real people, usually the same day. Reply to any email we sent you and it reaches the same inbox.

Still deciding? Put Dibs on your site and see what happens.

Get my form, free No credit card. No contract.

Have a question? Email hello@hellodibs.com. A person answers, usually the same day.

dibs · I said hello first · privacy · terms